Privacy Policy for Blue Earth Media Inc.
Disclaimer
Blue Earth Media Inc. cannot be held liable for system downtime, system
crashes, or data loss. Nor can we be held liable for any estimate of
profits in which a client would have gained if their site were functioning.
Blue Earth Media Inc. holds no responsibility for the use of our client's accounts.
If any terms or conditions fail to be followed, the account in question
will be automatically deactivated.
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Limitation of Liability
Blue Earth Media Inc. shall not be responsible for any claimed damages,
including incidental or consequential damages, which may arise from
our servers going off-line or being unavailable for any reason whatsoever.
Furthermore, Blue Earth Media Inc. shall not be responsible for any
claimed damages, including incidental or consequential damages, resulting
from any corruption or deletion of any web site from one of our servers.
All damages shall be limited to the immediate termination of service. Blue Earth Media will not be held accountable for anything in regards to
domain name transfering and registrations. Blue Earth Media will attempt
to do transfers and registration however we cannot guarantee the transfer
or registration of any domain name.
Violations of these acceptable user Policies should be referred to
blueearth.ca. All complaints will be investigated promptly. Failure
to follow any term or condition will be grounds for immediate account
deactivation.
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Web Content
Storing, transmitting, or presentation of any information, data or
material in violation of any Canadian Federal, Provincial or City law
is prohibited. This includes, but is not limited to: copyrighted material,
material we judge to be threatening or obscene, or material protected
by trade secret and other statute.
Web Sites that promote any illegal activity or present content that
may be damaging our servers or any other server on the Internet is
prohibited. Links to such materials are also prohibited.
Examples of unacceptable content or links: Pirated software hacker
programs or archives, any Site that consumes more then 10% of system
resources for a long period of time.
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Traffic Usage
All account plans come with a predetermined amount of traffic allowance.
We monitor all accounts and bill $8.00CAD for each gigabyte of traffic
exceeded.
Spamming, or sending of unsolicited e-mail, from any of our servers
or using an e-mail address or domain that is maintained on our server
machine as reference is strictly prohibited. Blue Earth Media Inc.
will be the sole arbiter as to what constitutes a violation of this
provision.
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Background Programs
We do not install or allow any programs required to run through root
access on the servers. Most scripts can be run through the users own
account and does not require root access. If at any time you are trying
to install programs that require root access to any machine then you
will need to upgrade to a Virtual Private Server or dedicated server.
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Server Abuse
Any attempt to undermine or cause harm to a server or customer is
strictly prohibited.
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Backups
Any site that is over 1GB of data will not be backed-up. Compressing
the files, copying and extracting took too much CPU resources thus
crashing the server and causing problems for everyone. Anything under
1GB will be backed up as usual every 3 - 5 days. We also suggest that
you backup your site as often as you see fit just in case there is
some sort of corruption in our backup servers and we cannot retrieve
the information properly. Blue Earth Media Inc. will not be responsible
for any loss data.
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Refusal of Service
We reserve the right to refuse, cancel, or suspend service at our
sole discretion.
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Billing
All prices are in Canadian Dollars
All terms are due up front
Recurring Billing: If you do not want to renew your account please cancel the account on
or before the renewal date. Cancellations must be done by e-mail and
sent to team@blueearth.ca.
Non-Payment: It is the client's responsibility to
ensure that they have sufficient credit to cover this transaction.
In the event that there is insufficient credit, as a courtesy we will
send an e-mail notification at which point we will need to be provided
with another means of payment within 48 hours. If we do not receive a response
within 48 hours the account will be deactivated and any accounts under
that account plan.
Account Deactivation: Any account deactivated due
to non-payment must contact the billing department to reactivate it.
We cannot guarantee that your account will be activated or that the
data will be fully intact for overdue accounts.
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30 Day Money Back Guarantee/Refunds
The 30-day money back guarantee is not a trial.
It's a guarantee of service that we had promised you. If you have
become unsatisfied with our services with the first 30 days due to "service that we promised
you but did not provide", Blue Earth Media Inc. will refund your
hosting fee. If the issue is related to something that we did not promise
you to provide then this 30-day money back guarantee will not apply.
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Cancellations
Cancellations can be sent to team@blueearth.ca. If you do not wish
to renew your account please cancel the account before the renewal
date. The 30-day money back guarantee only applies for the first 30
days of service not the first 30 days of the renewal date.
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Account Activation
By activating your account with Blue Earth Media Inc., you agree to
the above policies and disclaimer. Upon requesting account activation,
you are required to accept these policies, guidelines, and disclaimer
and a copy of your acceptance is forwarded along with your activation
request to be maintained within your account information.
Notice: If you sign up for an account and do not
follow our terms, no refunds will be given. We will however let you
know by e-mail or phone before any action is taken place and you will
have a chance to solve the matter.
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Furthermore
Blue Earth Media Inc. retains the right to change any or all of the
above Policies, Guidelines, and Disclaimers without notification.
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